Vehicle Make & Model: Subaru Legacy 4WD or similar
Features:
Transmission: Automatic 3 Speed
Seats: 5
Fuel consumption: 8 litre/100km (33.75mpg)
Tank capacity 55 litre (12 Imp Gallons)
Fuel type: Unleaded 91 Octane
(most recent models will be allocated where possible but are not guaranteed)
Back to the top Who are we?
Specialising in providing quality late model vehicles to free and independent travellers in both North & South Islands of New Zealand. We are famous for excellent service and will ensure that your visit to New Zealand is a memorable one for all the right reasons. For personal friendly service rent a car from us.
Features and Benefits
* We have a large range of late model hire cars which range between sedans, hatchbacks, 4WD station wagons and MPVs with either automatic or manual transmission.
* All car rental charges include unlimited kilometres, comprehensive insurance ($1500 deductible/excess) and all NZ taxes.
* All vehicles are equipped with Power Steering, Air Conditioning and Radio/Cassette players. Vehicles are also covered by the Automobile Association 24-Hour Roadside Assistance scheme for your own peace of mind.
* Free- maps, what to do and see and accommodation guides at any of our depots.
* Free New Zealand Discount Voucher Book - great savings on accommodation and tourism activities.
* We can also make your ferry reservations between North and South islands. Just make a note in the comments section of the booking form that you would like them to book a ferry for you.
Please note that all rates displayed in our booking system require a minimum four day hire period. Discounts also apply for long term hires.
Our Locations
We have locations throughout New Zealand that are situated at Auckland Airport, Auckland Central, Wellington, Picton, Christchurch, Nelson and Queenstown.
One Way Hires
If you wish to explore both the North and South Islands we are able to offer you a free vehicle exchange to save the cost of transporting the vehicle on the ferry. Just return your initial rental car to either Picton or Wellington, board your ferry and we will have a new rental vehicle waiting for you on the other side of Cook Strait. We specialise in one way hires at no extra cost (minimum hire period may apply)
Our Philosophy
We believe that customer service is not just about smiling. When you greet a customer, it's about having integrity in that smile and, backing it up with service which makes the customer genuinely want to come back. We strive to develop our employee's skills and knowledge in their specific roles' duties. We believe in friendly efficient service, but also in offering value for money.
All of our vehicles are extremely competitively priced, both short and long term.
Back to the top Big Value New Zealand Rental Terms for travel between 01-Jan-2011 and 31-Dec-2012
Cancellation charges:
The booking deposit is non refundable. For cancellations within 48 hours of the pick up date, or no shows, an additional 20% of the total rental costs will be charged.
Payment Terms
An initial, non-refundable deposit will be secured at time of booking confirmation. Accepted credit cards are Visa and MasterCard (transaction fee of 1.75% applies).
The balance will be secured directly by the supplier on arrival.
A vehicle bond will be secured by way of a credit card imprint on arrival. Customers must have a credit card to collect their vehicle.
(Should you wish to use a debit card, this is allowed in lieu of a credit card, but the full vehicle excess amount will be pre-authorised on this card for the duration of your rental and will not be accessible until the vehicle is returned without damage and the amount released.)
Vehicle Insurance
Rental vehicle and third party insurance is included in our rates and is subject to a deductible (Excess) of $NZ 1,500.00
Comprehensive Insurance Schedule
All rates include comprehensive insurance for the vehicle.
This covers damage to both the rental car and third party vehicles or property up to a value of NZ $1,000,000.
This insurance carries an excess (deductible) of NZ $1,500.00 which means if an accident occurs while the car is on hire you are liable for $1,500.00 or the cost of repair, whichever is the lesser amount. The excess applies to damage to the vehicle or damage caused by the vehicle.
An optional Collision Damage Waiver is available which reduces the excess to nil.
Where an accident involves two vehicles the NZ $1,500.00 excess may be refunded if we are able to establish that liability rests with the third party. This is done via our insurance company who take the case to a disputes hearing.
If liability can not be established with the third party then the hirer is responsible for the excess.
Insurance Exclusions
The indemnities referred to above shall not apply where the damage, injury, or loss arises when -
(a) The driver of the vehicle is under the influence of alcohol or any drug that affects his or her ability to drive the vehicle.
(b) The vehicle is in an unsafe or un-roadworthy condition that arose during the course of the hire and that caused or contributed to the damage or loss, and the Hirer or driver was aware or ought to have been aware of the unsafe or un-roadworthy condition of the vehicle.
(c) The vehicle is operated in any race, speed test, rally or contest.
(d) The vehicle is driven by any person not named in the rental agreement.
(e) The vehicle is being driven by any person who at the time when he or she drives the vehicle is disqualified from holding or has never held a drivers license appropriate for the vehicle.
(f) The vehicle is willfully or recklessly damaged by the hirer or any other person named in the agreement or driving the vehicle under the authority of the hirer, or is lost as a result of willful or reckless behaviour of the hirer or any such person.
(g) The vehicle is operated outside the term of the hire or any agreed extension of that term.
It is agreed between the owner and the hirer that section 11 of the insurance law reform act 1977 shall apply to the above exclusions as if this clause constituted a contract of insurance. The general effect of this provision is that an exclusion will not apply if the hirer proves on the balance of probability that the damage or loss was not caused or contributed to by the matters to which the exclusion refers.
Collision Damage Waiver (CDW) (This insurance is not available to drivers under 25)
The hirer may choose to waive the insurance deductible by payment of an optional Collision Damage Waiver on all vehicles. Rates for these policies are quoted on the website through which you have booked. An imprint of your credit card number is still required with this option as security.
Drivers
New Zealand law requires that all drivers be 21 years old or over and produce a valid New Zealand, International or overseas license. We accept US, Australian, Canadian, English and European Licenses.
Goods and Services Tax (GST)
Our rates include 15% GST
Mileage Charges
Our rates include unlimited mileage.
One Way Hires
Vehicles may be hired between any two of our depots at no additional charge (Please note that minimum hire periods may apply to this facility).
Early returns
Please note, should the vehicle be returned early/or should the number of days on your confirmed reservation be reduced, no refunds will be given.
Save $$$ with our free vehicle exchange for Cook Strait crossings (minimum hire periods apply).
When crossing between the North and South Islands you may drop one vehicle at Picton or Wellington and uplift another vehicle in the other island with our Free Vehicle Exchange Program. A minimum hire period applies for this service for North to South rentals only: your hire must be 14 days or greater if you are travelling from 1 October - 31 March, and must be 10 days or greater for travel from 1 April - 30 September. South to North rentals are not subject to these minimums. If you so require, we can exchange the vehicle between islands. Booking is essential and subject to availability. To qualify for the Free Vehicle Exchange, you must pre-arrange this at the time of booking, by entering 'FREE VEHICLE EXCHANGE PLEASE' into the comments section on the booking page. Once your booking is confirmed you will be contacted by Big Value to arrange the crossing date. At this stage your ferry crossing can even be booked for you if you wish.
Airport Transfers
These are free. If you provide your arrival flight details we will have our representative at the airport to meet your incoming flight.
24hr Emergency Service
All of our vehicles are covered by the New Zealand Automobile Association 24hr emergency assistance service for your convenience and safety.
Disclaimer
The rates quoted on this site are subject to change at anytime up until the point where we have confirmed your booking.
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Car Rental Republic Ltd, a specialist in worldwide car rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.
Back to the top
Big Value New Zealand Insurance
Vehicle Insurance
Rental vehicle and third party insurance is included in our rates and is subject to a deductible (excess) of $NZ 1500.00
Comprehensive Insurance Schedule
Our rates include comprehensive insurance for the vehicle.
This covers damage to both the rental car and third party vehicles or property up to a value of NZ $1,000,000.
This insurance carries an excess ( deductible ) of NZ $1500.00, which means if an accident occurs while the car is on hire you are liable for $1500.00 or the cost of repair, whichever is the lesser amount. The excess applies to damage to the vehicle or damage caused by the vehicle.
An optional Collision Damage Waiver is available (see above) which reduces the excess to nil.
Where an accident involves two vehicles the NZ $1500.00 excess may be refunded if we are able to establish that liability rests with the third party. This is done via our insurance company who take the case to a disputes hearing.
If liability can not be established with the third party then the hirer is responsible for the excess.
Insurance Exclusions
The indemnities referred to above shall not apply where the damage, injury, or loss arises when -
(a) The driver of the vehicle is under the influence of alcohol or any drug that affects his or her ability to drive the vehicle.
(b) The vehicle is in an unsafe or unroadworthy condition that arose during the course of the hire and that caused or contributed to the damage or loss, and the Hirer or driver was aware or ought to have been aware of the unsafe or unroadworthy condition of the vehicle.
(c) The vehicle is operated in any race, speed test, rally or contest.
(d) The vehicle is driven by any person not named in the rental agreement.
(e) The vehicle is being driven by any person who at the time when he or she drives the vehicle is disqualified from holding or has never held a drivers licence appropriate for the vehicle.
(f) The vehicle is willfully or recklessly damaged by the hirer or any other person named in the agreement or driving the vehicle under the authority of the hirer, or is lost as a result of willful or reckless behaviour of the hirer or any such person.
(g) The vehicle is operated outside the term of the hire or any agreed extension of that term.
It is agreed between the owner and the hirer that section 11 of the insurance law reform act 1977 shall apply to the above exclusions as if this clause constituted a contract of insurance. The general effect of this provision is that an exclusion will not apply if the hirer proves on the balance of probability that the damage or loss was not caused or contributed to by the matters to which the exclusion refers.
Collision Damage Waiver (CDW) (This insurance is not available to drivers under 25)
The hirer may choose to waive the insurance deductible by payment of an optional Collision Damage Waiver on all vehicles. Rates for these policies are quoted on the website through which you have booked. An imprint of your credit card number is still required with this option as security.
Back to the top Auckland Domestic Airport depot
Auckland Domestic Airport is a serviced non depot location.
Please provided us with your flight arrival details
Operating Hours
Monday-Friday 7:00am - 5:30pm (vehicles must be collected/returned by 4:30pm)
Saturday-Sunday 7:00am - 5:00pm (vehicles must be collected/returned by 4:00pm)
Vehicle Collection and Return - within office hours
Once you have cleared customs/immigration, please call our Auckland Airport freephone number and our representative will be sent to collect you in our shuttle bus. You will then be taken to our Auckland Airport Depot (5 minutes away) where you will complete the documentation and uplift your vehicle.
Our representative will advise you of the drop off procedure upon initial collection of your vehicle, however, there is a shuttle available to drop you back at the airport during office hours throughout the day.
Vehicle Collection and Return - after hours (4:00pm-7:00am weekends / 4:30pm - 7:00am weekdays)
Should your arrival be outside office hours (please allow 1 hour to clear customs) arrangements will need to be made prior to arrival. A contract will need to be pre-signed and a parking fee of $36 incurred (prepaid). This supplier will make contact with you directly to advise of the after hours collection procedure.
If you are staying at accommodation close to the Airport a representative will collect you and bring you to our depot to uplift your rental vehicle. This should be arranged prior to the day of your collection.
Returning outside office hours can also be arranged; a parking fee of $36 would be incurred (prepaid)
Back to the top Auckland International Airport depot
Auckland International Airport is a serviced non depot location.
Please provided us with your flight arrival details
Operating Hours
Mon-Fri 7:00am - 5:30pm (vehicles must be collected/returned by 4:30pm)
Sat-Sun 7:00am - 5:00pm (vehicles must be collected/returned by 4:00pm)
Vehicle Collection and Return - within office hours
Once you have cleared customs/immigration, please call our Auckland Airport freephone number and our representative will be sent to collect you in our shuttle bus. You will then be taken to our Auckland Airport Depot (5 minutes away) where you will complete the documentation and uplift your vehicle.
Our representative will advise you of the drop off procedure upon initial collection of your vehicle, however, there is a shuttle available to drop you back at the airport during office hours throughout the day.
Vehicle Collection and Return - after hours (4:00pm-7:00am weekends / 4:30pm - 7:00am weekdays)
Should your arrival be outside office hours (please allow 1 hour to clear customs) arrangements will need to be made prior to arrival. A contract will need to be pre-signed and a parking fee of $36 incurred. This supplier will make contact with you directly to advise of the after hours collection procedure.
If you are staying at accommodation close to the Airport a representative will collect you and bring you to our depot to uplift your rental vehicle. This should be arranged prior to the day of your collection.
Returning outside office hours can also be arranged; a parking fee of $36 would be incurred.
Back to the top Christchurch Airport depot
Christchurch Airport is a serviced non depot location.
Please ensure that you have provided us with your flight arrival details
Collection and Return Times
Monday-Sunday: 7:30am-4:30pm
Vehicle Collection and Return - within office hours
Our Christchurch Airport depot is based close to the airport terminal. Once you are ready to be collected, please call our Christchurch office on free phone number and a representative will be sent to collect you in our shuttle bus. You will then be taken to our Airport depot, 5 minutes away, where you will complete the documentation and uplift your vehicle.
If you are staying at accommodation close to the Airport a representative will collect you and bring you to the depot to uplift your rental vehicle. This should be arranged prior to the day of your collection.
Our representative will advise you of the drop off procedure upon initial collection of your vehicle, however, there is a shuttle available to drop you back at the airport during office hours throughout the day.
VEHICLE COLLECTION/RETURN AFTER HOURS (4.31pm - 7.29am)
If you are arriving outside our normal office hours, we will need to send you a copy of the rental contract.
The supplier will contact you directly with information regarding your after hours collection or return. A fee of up to $30.00 will be required to pay via the Airport parking machine on your departure. After hours returns will incur a $30.00 parking fee also, required to be prepaid.
Office Hours (these may differ from the collection/return times as outlined above)
Monday-Sunday: 7.30am - 5.00pm
Back to the top Nelson Airport depot
Address: Trent Drive
, Nelson Airport Access Road
, Nelson
, NZ
Operating Hours:
Monday-Friday: 8.00am - 5.00pm
Saturday-Sunday: 8.30am - 4.30pm
Vehicle Collection and Return - within office hours
Please advise your flight number and time of arrival if you would like us to meet you at the Nelson Airport please wait next to the luggage carousel where a customer service representative will be waiting with a sign board and your name attached. Between the hours of 0800 -1700hrs/0830-1630 (w/ends) vehicles should be returned to our nearby depot.
Vehicle Collection and Return - after hours (Mon-Fri 8.00am-5.00pm and Sat-Sun 8.30am-4.30pm)
Nelson Airport Pick Up Instructions
We will endeavor to park the vehicle in the Better Service Rentals car park (beside baggage claim) or outside the Origin Pacific Terminal. Please contact our Nelson depot on the day of collection so we can inform you of the vehicle make and model, registration number and where the keys are located. Collections outside of office hours will incur a charge of $30.00 (prepaid). Returns outside the hours of 0800-1700hrs/0830-1630hrs to the long term car park, leave ticket and $8 for parking in the glove compartment, lock the vehicle and return the keys to the rental car key drop box. Failure to leave required fee will result in a $20 surcharge.
Back to the top Queenstown Airport depot
Queenstown Airport is a serviced non depot location.
Please ensure that you have provided us with your flight arrival details
Operating Hours
Monday-Sunday: 8.00am-5.00pm
Airport Arrival
It is very important that you provide flight arrival details if you wish to be collected via our shuttle service.
Once you are ready to be collected, please call our Queenstown free-phone number and a representative will be sent to collect you in our shuttle bus. You will then be taken to our Queenstown depot, 2 minutes away, where you will complete the documentation and uplift your vehicle.
Vehicle Collection and Return - after hours (5.00pm - 8.00am)
If you are arriving outside our normal office hours, we will e-mail you a copy of the rental contract. There is a fee of $30 for this service (applicable on both collection and return if both are out of hours). Additional information will be sent to you directly by this supplier on confirmation.
Back to the top Wellington depot
Address: 79 Hutt Road
, Pipitea
, Wellington
, NZ
Operating Hours
Monday-Sunday: 7.30am-5.00pm
Back to the top Wellington Airport depot
Wellington Airport is a serviced non depot location.
Please ensure that you have provided us with your flight arrival details
Operating Hours
Monday-Sunday: 7.30am - 5.00pm (vehicles must be collected/returned by 4.30pm)
Vehicle Collection and Return - within office hours
Once you have cleared Customs and are ready for collection, please call our Wellington Airport freephone number (numbers will be provided on confirmation) and a representative will be sent to collect you in our shuttle bus. You will then be taken to our Wellington Airport Depot, 5 minutes away, where you will complete the documentation and uplift your vehicle.
Vehicles are to be returned to our Wellington Airport depot.
Vehicle Collection and Return - after hours (4.30pm - 7.30am)
Please note there is a parking charge to pay on exit of the car park to a maximum of NZ$30.00. After hours returns will incur a charge of $30 (prepaid).
Back to the top